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More information about DUT147, CRM Subject Area - User System Usage Transaction

The following is additional information provided by Oracle... These are the business questions that can be answered from this (these) subject area(s) contained in this rule:

• Which users are using the application the most or least based on clicks?
• Which types of reports and subject areas are the users in your organization are looking at?
• How important are analytics to your team, and how much do they use them?
• How are the areas of the application performing?
• Which analytics should you prioritize and which can be phased out to optimize resources?
• What areas of the application are users viewing or not viewing?
• What are the most and least popular reports and which analytics are important to your team?
• What areas of the application are used by users in specific geographic region or resource hierarchies?